Privacy Policy of HelaPiyasa.com
Effective Date: November 17, 2025
At HelaPiyasa.com , your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit and use our e-commerce platform.

Information We Collect
We collect personal information that you provide to us when you register, place an order, or contact us, including:

• Name, email address, phone number, and shipping/billing address
  
• Account details such as username, password, and purchase history
  
• Referral information for tracking and rewarding referral activities
  

We also collect non-personal information automatically like:

• Browser type, IP address, device information
  
• Pages visited, time spent on the site, referring websites
  
• Cookies and tracking technologies to enhance your shopping experience
  

How We Use Your Information
Your information is used for the following purposes:

• Processing your orders and payments
  
• Providing customer support and responding to inquiries
  
• Personalizing your shopping experience based on browsing and purchase history
  
• Sending promotional emails and updates if you opt-in
  
• Tracking referrals and awarding referral benefits accurately
  
• Improving our website and services
  
• Complying with legal requirements and protecting our rights
  

Sharing Your Information
We do not sell or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our platform and delivering services, such as payment processors, delivery partners, and IT service providers. We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement appropriate security measures including encryption and access controls to safeguard your personal data from unauthorized access, alteration, or disclosure.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, track site usage, and provide a better shopping experience. You can manage cookie preferences through your browser settings.
Your Rights
You have rights regarding your personal data including access, correction, deletion, and objection to certain processing. Contact us to exercise these rights.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info.helapiyasa@gmail.com
  
• Phone: 011 36 76 000
  
• Address: No. 123, Main Street,
  

Colombo 01, Sri Lanka.